Pamela J. Clay, Chief of Operations
Pamela J. Clay has completed postgraduate work at George Washington
University in May 2004 taking two courses in Basic Organizational
Behavior and Teamwork. She received her Doctor of Education from
the University of Memphis; degree conferred December 2002. She earned
a Master of Arts in Teaching from Alabama A&M University, in
May 1998; a Bachelors of Science in Accounting from Alabama A&M
University, in December 1986. Dr. Clay is a Certified Facilitator
in Development Dimension International (DDI) and a certified teacher
licensed in the State of Alabama.
Dr. Clay currently serves as the Chief, Human Resources Development
and Visual Technology Branch, (GS-201-15) Defense Intelligence Services
Agency (DISA), Bolling Air Force Base, Washington, DC., responsible
for providing performance improvement, career development, training,
education programs, services and policies that improve and maintain
the quality and performance of DISAs workforce worldwide.
Prior to this, she worked as a Training Policy and Career Management
Chief, (GS-201-14) with the Department of the Army from April 2004
to January 2006. She developed and interpreted training and career
management policy for Army Civilians; analyzed the impact of various
policies on the civilian workforce; wrote policy guidance; responded
to congressional inquiries; provided advisory and consultation services
to senior leadership, field activities, and other federal agencies;
and managed several major Army programs. The target audience for
those programs was approximately 200,000 civilian employees.
She also represented the Assistant G-1 (AG-1) for Civilian Personnel
Policy in training, education, employee development, and career
management related matters. Managed several major Army programs,
i.e. mentorship, succession planning, leader development, and the
career management program.
From November 2002 to April 2004, Dr. Clay was the Human Capital
Skills Assessment and Leadership Coordinator (GS-301-14), General
Services Administration (GSA), in Washington, D.C. She served as
a project manager for the Human Capital Strategy project scheduling
workload, managed contract costs, and acted as liaison between the
contractor and Agency officials. She also worked as a role design
specialist and wrote position descriptions and functional statements
for numerous divisions. Delivered periodic briefings to Agency divisions
on the status of the project. Participated on several human capital
working groups throughout the United States.
As an Adjunct Instructor, Clay taught a graduate level online
curriculum class: Fundamentals of Curriculum using WebCT as the
platform at the University of Memphis, Instruction & Curriculum
Leadership Department from August 2002 to December 2002.
From August 1998 to November 2002, Dr. Clay was the Instructor
& Course Developer, (GS-511-13), Defense Contract Audit Institute
(DCAI), Defense Contract Audit Agency (DCAA) in Memphis, TN. Her
primary responsibility was to deliver instruction to DCAA employees
across the United States. Instructed: Building Trust, Valuing Differences,
Conflict Resolution, Environmental Costs Issues, Cost Accounting
Standards Courses, Pensions, the Agency's Strategic Plan, Audit
Planning, Fraud, Internal Controls, and Labor Courses in over 40
cities across the United States.
She also served as a Graduate Assistant in the Advanced Instructional
Media Lab in the Instructional Design & Technology Department,
at the University of Memphis from August 2000 to July 2002, Memphis,
She worked on a faculty steering team led by the Chairman of the
Instruction and Curriculum Department responsible for developing
an online master's degree in curriculum and instruction for the
College of Education at The University of Memphis to include working
on the web site, curriculum design, and the marketing of the degree
Dr. Clay worked as an Equal Employment Opportunity Counselor,
(GS-301-12) from January 1996 to August 1998. She provided counseling
services to employees upon request of the regional EEO manager.
Performed the duties of fact finder and mediator.
She spent six years (1985-1991) as an Auditor and co-op student,
(GS-511-12), with the Defense Contract Audit Agency in Huntsville,
Alabama where she performed audit services for the Federal Government
in the Southeastern Region of the United States. She prepared audit
programs, working papers, and audit reports to ensure adherence
to the plan and prescribed regulations/laws and internal policies
and standards. She also designed audit scopes, analytical methods,
staff requirements, and time schedules to meet project needs.
Dr. Clay has lent her extensive experience and education as a
part-time instructor at the Adult and Community Education Center,
Fairfax County Public Schools where she teaches a course in business
communication skills, i.e. oral presentation; interpersonal communication;
writing memorandums, letters, emails; oral presentation; and interviewing.