Pamela J. Clay, Chief of Operations

Dr. Pamela J. Clay has completed postgraduate work at George Washington University in May 2004 taking two courses in Basic Organizational Behavior and Teamwork. She received her Doctor of Education from the University of Memphis; degree conferred December 2002. She earned a Master of Arts in Teaching from Alabama A&M University, in May 1998; a Bachelors of Science in Accounting from Alabama A&M University, in December 1986. Dr. Clay is a Certified Facilitator in Development Dimension International (DDI) and a certified teacher licensed in the State of Alabama.

Dr. Clay currently serves as the Chief, Human Resources Development and Visual Technology Branch, (GS-201-15) Defense Intelligence Services Agency (DISA), Bolling Air Force Base, Washington, DC., responsible for providing performance improvement, career development, training, education programs, services and policies that improve and maintain the quality and performance of DISA’s workforce worldwide.

Prior to this, she worked as a Training Policy and Career Management Chief, (GS-201-14) with the Department of the Army from April 2004 to January 2006. She developed and interpreted training and career management policy for Army Civilians; analyzed the impact of various policies on the civilian workforce; wrote policy guidance; responded to congressional inquiries; provided advisory and consultation services to senior leadership, field activities, and other federal agencies; and managed several major Army programs. The target audience for those programs was approximately 200,000 civilian employees.

She also represented the Assistant G-1 (AG-1) for Civilian Personnel Policy in training, education, employee development, and career management related matters. Managed several major Army programs, i.e. mentorship, succession planning, leader development, and the career management program.

From November 2002 to April 2004, Dr. Clay was the Human Capital Skills Assessment and Leadership Coordinator (GS-301-14), General Services Administration (GSA), in Washington, D.C. She served as a project manager for the Human Capital Strategy project scheduling workload, managed contract costs, and acted as liaison between the contractor and Agency officials. She also worked as a role design specialist and wrote position descriptions and functional statements for numerous divisions. Delivered periodic briefings to Agency divisions on the status of the project. Participated on several human capital working groups throughout the United States.

As an Adjunct Instructor, Clay taught a graduate level online curriculum class: Fundamentals of Curriculum using WebCT as the platform at the University of Memphis, Instruction & Curriculum Leadership Department from August 2002 to December 2002.

From August 1998 to November 2002, Dr. Clay was the Instructor & Course Developer, (GS-511-13), Defense Contract Audit Institute (DCAI), Defense Contract Audit Agency (DCAA) in Memphis, TN. Her primary responsibility was to deliver instruction to DCAA employees across the United States. Instructed: Building Trust, Valuing Differences, Conflict Resolution, Environmental Costs Issues, Cost Accounting Standards Courses, Pensions, the Agency's Strategic Plan, Audit Planning, Fraud, Internal Controls, and Labor Courses in over 40 cities across the United States.

She also served as a Graduate Assistant in the Advanced Instructional Media Lab in the Instructional Design & Technology Department, at the University of Memphis from August 2000 to July 2002, Memphis, TN.

She worked on a faculty steering team led by the Chairman of the Instruction and Curriculum Department responsible for developing an online master's degree in curriculum and instruction for the College of Education at The University of Memphis to include working on the web site, curriculum design, and the marketing of the degree program.

Dr. Clay worked as an Equal Employment Opportunity Counselor, (GS-301-12) from January 1996 to August 1998. She provided counseling services to employees upon request of the regional EEO manager. Performed the duties of fact finder and mediator.

She spent six years (1985-1991) as an Auditor and co-op student, (GS-511-12), with the Defense Contract Audit Agency in Huntsville, Alabama where she performed audit services for the Federal Government in the Southeastern Region of the United States. She prepared audit programs, working papers, and audit reports to ensure adherence to the plan and prescribed regulations/laws and internal policies and standards. She also designed audit scopes, analytical methods, staff requirements, and time schedules to meet project needs.

Dr. Clay has lent her extensive experience and education as a part-time instructor at the Adult and Community Education Center, Fairfax County Public Schools where she teaches a course in business communication skills, i.e. oral presentation; interpersonal communication; writing memorandums, letters, emails; oral presentation; and interviewing.

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